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Frequently Asked Questions
Q: Does DIY LED Retrofit Sell any products?
A: No, we only refer you to the distributor that sells the products that are in our self audit database.
Q: Does DIY LED Retrofit guarantee the prices that are given in its self audit reports?
A: No, DIY does not guarantee the prices, installation costs,or other information. Self audit tools are meant to be a guide only. We work with both the brands, distributors and electricians to give you the best possible estimates. It is ultimately up to the distributor or electricians to decide their rates.
Q: Does DIY guarantee the saveONenergy rebate estimates provided via self audit reports?
A: No. We provide fairly reliable estimates based on data collected from www.saveonenergy.ca and using formulas and methodology provided by saveONenergy in their worksheets. Best way to be sure of rebates and incentives is to apply and get pre-approved. DIY LED Retrofit can assist, contact us for more information.
Q: Does DIY guarantee installation costs and their services.
A: No, we only refer you to the electricians that can do the work and we are not responsible for any of the work they do.
Q: How are the energy cost savings calculated?
A: Energy savings are calculated based on kwh (kilowatt hour) savings at a fixed rate of $0.15 kwh. We assume 52 week use throughout the year and we use the weekly hours provided by you. Wattages for existing lamps/fixtures are assumed and are provided in the audit report.
Q: How can we apply for saveONenergy rebates?
A: saveONenergy applications are submitted online at www.saveonenergy.ca. Building owner/manager or lessee can apply themselves or hire a professional Applicant Representative to do it for them. DIY LED Retrofit can assist with your applications by guiding you through the paperwork or apply on your behalf. Sometimes distributors are also qualified to apply for rebates and they can apply on your behalf. If you need assistance DIY can assist or apply on your behalf, contact us for more information.
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